PRIVACY POLICY
Last Updated: 1st March 2026
Lario Collection (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or interact with us.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Billing and payment details
- Passport or identification details (if required for check-in compliance)
- IP address and browser information
- Booking preferences and stay history
2. How We Use Your Information
We use your information to:
- Process and manage reservations
- Communicate booking confirmations and updates
- Provide guest services
- Improve website performance and user experience
- Comply with legal and regulatory obligations
- Send marketing communications (only with your consent)
3. Sharing of Information
We may share your data with:
- Secure payment gateways
- Booking management systems
- Government authorities where legally required
- Professional advisors or service providers under confidentiality agreements
We do not sell or rent your personal data.
4. Data Retention
We retain personal data only as long as necessary to fulfil booking purposes, comply with legal obligations, resolve disputes, and enforce agreements.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw marketing consent
- Request data portability
Requests may be sent to: admin@lariocollection.com
7. International Guests
If you access our website from outside Indonesia, you acknowledge that your information may be transferred and processed in Indonesia.
COOKIES NOTICE
Our website uses cookies to enhance your browsing experience.
1. What Are Cookies
Cookies are small data files stored on your device when you visit a website.
2. Types of Cookies We Use
- Essential Cookies – Required for website functionality
- Performance Cookies – Help us understand website usage
- Marketing Cookies – Used for advertising and remarketing (if applicable)
3. Managing Cookies
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
WEBSITE TERMS OF USE
By accessing this website, you agree to the following terms:
1. Intellectual Property
All content including text, images, branding, logos, and design elements are the property of Lario Collection and may not be copied, reproduced, or distributed without prior written consent.
2. Accuracy of Information
We strive to ensure all information is accurate. However, we do not guarantee completeness or that the website will be free from errors or interruptions.
3. Limitation of Liability
Lario Collection shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website.
4. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
BOOKING & CANCELLATION TERMS
1. Reservations
All reservations are subject to availability and confirmation. A booking is confirmed only upon receipt of payment and written confirmation from Lario Collection.
2. Payment Terms
- Deposit requirement: 100%
- Balance due: 0
- Accepted payment methods: Amex, Visa, Master Card, JCB, Bank Transfer, Cash.
3. Cancellation Policy
Standard Season:
- Free cancellation up to 14 days before arrival
- Cancellations within 14 days before arrival are non-refundable
Peak Season:
- Non-refundable or special conditions apply
4. No-Show Policy
Failure to arrive without notice will result in full charge of the booking amount.
5. Changes to Booking
Changes are subject to availability and may incur additional charges.
6. Force Majeure
Lario Collection shall not be held responsible for failure to perform obligations due to events beyond reasonable control, including natural disasters, government restrictions, or acts of God.
7. Guest Responsibility
Guests are responsible for maintaining the property in good condition during their stay. Any damages may be charged accordingly.
CONTACT INFORMATION
Lario Collection
PT THE WELL SEMINYAK
Jl. Beraban no. 33, Kerobokan Kelod, Kuta Utara, Bali. 80361.
admin@lariocollection.com
+62 813-2644-697
This document may be updated periodically. Continued use of our website and services constitutes acceptance of the latest version.